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FAQ

Answers to Your Questions

We have gathered answers to the most frequently asked questions for you here.

If your question is not listed, please do not hesitate to contact us.

Is Polymode the Right Solution for My Company?

Polymode is for Everyone. With its high flexibility, the framework can be tailored to any industry. Products, services, terrain, buildings, vehicles, or processes can be represented and showcased in 3D.

Can I Integrate Polymode into My Website?

Yes, Polymode is similar to a video player and can be seamlessly integrated into any popular CMS. Through APIs, Polymode can also interact with a webshop to retrieve and pass on data.

Is Polymode Available Offline?

Absolutely! Depending on the use case, Polymode can either be integrated as a module on a website or made available as a standalone application on a device. For example, you can run a product configurator on your webshop while also showcasing your product with an offline configurator at a trade show.

Can I Purchase a Configured Product Directly in Polymode, or Request a Quote?

Polymode can transfer the completed configuration to the webshop via an interface, directing users to the shopping cart where they can finalize their purchase. If no webshop is available, Polymode can alternatively send the configuration as a PDF to your customer service for quote preparation.

What 3D Formats Can I Provide?

Polymode works with polygonal 3D models. Depending on the application, we use FBX or GLTF formats. Similar to video games, these models consist of numerous triangles that describe the object's surface. Each surface is assigned a PBR (Physically Based Rendering) material, which can either be provided or approximated by us. The more simplified these objects are, the better Polymode performs.

Many of our clients also provide existing CAD models, such as in STEP format. Since this technology uses curves rather than polygonal modeling, these files need to be converted and cleaned up by us first. Please contact us if you have questions about file formats.

I Don’t Have 3D Data. What Can I Do?

Don’t worry, we’ll find a solution! We tailor our approach to your specific needs and requirements. We can create scale-accurate 3D models from architectural plans. For less precise objects or material verification, photos from various angles are often sufficient. All data is treated with strict confidentiality (NDA available upon request).

How Realistic Are the Representations in Polymode?

We work with you to determine the level of realism. Due to web loading times and their impact on search engines, we need to be resource-efficient. We strive to balance realism and performance to achieve the best possible results. The more complex a scene, the more data needs to be loaded, which can negatively affect website performance and customer satisfaction. Less is often more!

What About AR and VR Solutions?

We offer premium packages with AR and VR solutions upon request, allowing you to enhance your 3D experiences even further.

Can Polymode Be Customized to My Brand?

The design of Polymode is intentionally minimalistic to seamlessly integrate into websites. However, we can customize elements to match your corporate identity, ensuring a cohesive blend with your homepage. Fonts, colors, and even the entire user interface can be tailored to fit your brand.

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